Guardian Contact
Request changes during your scheduled monthly meeting or by email. Changes are typically made within 48 hours.
What's Included
Ongoing Support
- Monthly Guardian Check-In Meetings
- Website & Social Media Updates
- Graphic Design Revisions*
- CSS/Design Updates*
- Customization Using New or Updated Templates & Modules*
- Quarterly Report Review
- Support Portal
- Phone & Email Support
- Content Scheduling & Publishing
- Monthly Content Recommendations
- Review of Current Trends
- Training on New Website Functionality
- Google Analytics Review
- Monthly Webinars
- Annual Demographic Information*
- Annual Website SEO Review
- Annual Website Audit
*Could be subject to additional costs depending on population size.
Reliability
Built for Performance, Backed by Real Support
Usability and performance are a top priority at Southwind. Our development team keeps your site running fast, secure, and up to date — every Southwind website is built ADA compliant with search functionality and lead generation capabilities baked in from day one. We provide quarterly reports on your site's performance and traffic, reviewed together with your dedicated Guardian contact.
We stay ahead of industry trends so you don't have to. Regular updates keep your site running smoothly, compliant with current regulations, and secure — with your data always backed up, giving you peace of mind that your online presence is reliable and ready to grow.
Plus — every four years, your organization receives a complimentary website redesign, so you never have to budget for a brand-new site again.
Partnership
A Trusted Guide for Your Digital Presence
At Southwind, we're committed to staying ahead of marketing trends and helping the communities and businesses we serve thrive. With a Guardian by your side, you gain a dedicated partner who works alongside you to make sure your goals are met — not just at launch, but every month after.
Your Southwind Guardian provides support from our design, content, and social media teams, ensuring your message is delivered clearly and consistently. It's like having a full-service marketing team on staff, without the overhead.
Once your site launches, a dedicated Guardian contact is assigned to your organization — meeting monthly to discuss strategy, performance, and any updates you need, from content and image changes to adding new pages and training your team on how to manage the site. Each Guardian client also receives ongoing content support: articles and social posts, drafted and scheduled for you, published once you've given the go-ahead.
How It Works
Three Ways to Update Your Website
You control your website. We're here to support you and handle updates so you don't have to.
Support Portal
Submit a request anytime through your Support Portal. Changes are typically made within 48 hours.
Do It Yourself
Your team has full access to the backend of your website and can make changes anytime.
No time tracking, no separate bills — website updates are included in your Guardian membership.
FAQ
Frequently asked questions
What is Southwind Guardian℠?
Southwind Guardian℠ is Southwind Marketing's ongoing support membership, giving clients continued access to hosting, maintenance, content creation, and social media management after their website launches.
How quickly are update requests handled?
Most requests submitted through your Guardian contact or Support Portal are completed within 24 hours.
Do I have to make my own website updates?
No. Guardian members can request unlimited updates through their dedicated contact or Support Portal — no time tracking, no separate invoices.
How often do I get a website redesign?
Southwind Guardian℠ members receive a complimentary website redesign every four years.
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Let's talk
Ready for a Southwind Guardian?
Get a dedicated contact for hosting, updates, content, and social media — so your site keeps working long after launch.